Be My Eyes is revolutionizing the way people who are blind or have low vision interact with the world around them, offering three powerful tools within a single, user-friendly app. With over half a million blind users worldwide, Be My Eyes connects them to more than 7 million sighted volunteers, enabling live visual assistance whenever needed. Additionally, users can leverage the app's AI image describer, known as 'Be My AI', or reach out directly to dedicated company representatives for product-related support.
The Be My Eyes app is available in 185 languages and offers round-the-clock assistance, completely free of charge. 'Be My AI' is a groundbreaking feature that allows users to send images through the app, receiving detailed, conversational AI-generated visual descriptions in 36 languages. This AI assistant is versatile, assisting with tasks ranging from checking makeup to translating text in hundreds of languages, enhancing user independence and accessibility.
The 'Specialized Help' section of the app connects users with official company representatives, providing accessible and efficient customer support directly within the Be My Eyes platform. This feature ensures that users can get the help they need from the companies they interact with, all in one convenient location.
Be My Eyes is not just a tool; it's a global community available 24/7, offering assistance on users' terms—whether through a volunteer, Be My AI, or a company representative. The app supports a wide range of tasks, from using home appliances and reading product labels to matching outfits, navigating digital interfaces, and sorting mail.
Users worldwide have praised Be My Eyes for its transformative impact on their lives. Julia, a user, expressed amazement at receiving help from someone on the other side of the world, while Roberto appreciated the constant companionship and independence provided by Be My AI. Gordon highlighted the invaluable assistance received through the partnership with Microsoft, which helped him resolve PC issues.
Be My Eyes has garnered significant recognition, being mentioned in Time Magazine's 2023 list of best inventions, winning the 2020 Dubai Expo Global Innovator award, and receiving multiple accolades in 2018, including the Dr. Jacob Bolotin Award, the AbilityNet Accessibility Award, the Google Play Award for "Best Accessibility Experience," and the World Summit Award for Inclusion and Empowerment.
With its global reach, constant availability, and commitment to enhancing the lives of those with visual impairments, Be My Eyes stands as a testament to the power of technology and community in fostering independence and inclusion.