Revolutionize your repossession operations with RCM's powerful case mapping! Seamlessly integrated with RecoveryConnect® and MRS web applications, RCM empowers your field agents with real-time access to critical repossession assignment details. This real-time data significantly reduces risk by preventing wrongful repossessions and enabling swift updates to "On Hook" status. Once marked "On Hook," agents can proceed with asset recovery at their convenience and in optimal safety.
RCM's intuitive mapping features streamline the process for drivers. Easily scan custom icons to efficiently navigate addresses, instantly update case status with a single tap, designate pick-up locations, and ultimately recover more units. Create and save custom filters to quickly focus on your agency's priorities. Each asset recovery form automatically generates a detailed Condition Report, complete with condition information and photos, for seamless client submission.
Key RCM Features:
- Customize map icons (Pro)
- One-touch "On-Hook" collateral marking
- Streamlined Asset Recovery process with quick condition reporting, photo capture, and personal property documentation
- Real-time access to case information and addresses
- Rapid map search (Pro)
- Mark "Favorite" cases for instant access
- Efficient case filtering for targeted address runs
- One-tap quick updates
- Automatic geo-updates
- Manage your To-Do list for efficient condition reporting on recovered units
Need assistance with RCM? Our dedicated support team is available 24/7. Submit a request via our Contact Us page or visit our website: https://mbsicorp.com/contact/
Permissions Walkthrough - https://youtu.be/rW0rJGe0Wr8
Privacy Policy - https://mbsicorp.com/privacy/.
What's New in Version 3.0.33
Last updated October 2, 2024
Mobile Case Acceptance:
- New Feature: Accept cases directly from your mobile device!
- Accept or decline cases from the "NEW CASES" section on the home page.
- Multi-select cases using a long press.
- Search and filter by client, case type, dates, or "accepted before" status.
- All activity is logged in the case history.
