GameStop's Stapler Snafu on Nintendo Switch 2 Launch Day

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Remember when a major retail chain accidentally made headlines for all the wrong reasons? That’s exactly what happened when GameStop reportedly stapled receipts directly through the screens of Nintendo Switch 2 consoles during its launch, leaving hundreds of customers with damaged devices.

Well, it seems GameStop hasn’t forgotten either—and now, the retailer is using that infamous mishap to promote the latest wave of Nintendo Switch 2 stock arriving in stores.

GameStop’s Latest Ad: A Staple Joke Returns

In a recent post on its social media account, GameStop released an advert featuring the Nintendo Switch 2 alongside a bright red stapler. The caption reads:

"Staples not included. Find a Switch 2 restock at GameStop today."

The accompanying image includes a handwritten-style note on the stapler reading “Do Not Use On Box,” clearly referencing the earlier incident. While some fans found the humor in the situation, others questioned whether it was appropriate for the company to joke about an error that caused significant financial damage and customer dissatisfaction.

The Original Incident: Damaged Consoles Discovered After Unboxing

This issue first came to light just hours after the Nintendo Switch 2 launched on the U.S. East Coast. Most reports centered around a single GameStop location in Staten Island, New York, where customers returned home only to discover punctured screens—caused by receipts being stapled directly onto the thin cardboard packaging of the console.

Many buyers didn’t realize the damage until they opened their new systems, turning excitement into frustration almost instantly.

Switch 2 restocks at GameStop today.
Staples not included.pic.twitter.com/ULR8bQzG0M

— GameStop (@gamestop) June 16, 2025

GameStop Addresses the Issue – And Makes Light of It

This isn't the first time GameStop has referenced the incident publicly. In a follow-up statement, the company claimed the problem was limited to one store and assured customers that replacements were offered to those affected.

Their social media team even shared a GIF from the cult classic *Office Space*, showing a worker having his office supplies taken away—complete with the message: "Staplers have been confiscated."

However, not everyone was amused. One customer commented:

"Y’all better had replaced every Switch 2 that got those staples in the first place."

GameStop responded, confirming that replacements had indeed been issued. Another fan jokingly suggested:

"Auction off the stapler that ruined everything."

To which GameStop replied with a thinking emoji.

Could Packaging Design Be Part of the Problem?

While GameStop has described the issue as an isolated mistake, other customers outside of GameStop locations have reported similar screen damage due to receipt-stapling practices. This has led many to question Nintendo's design choices—specifically, why the Switch 2 screen faces outward in its packaging, making it vulnerable to accidental punctures.

IGN reached out to Nintendo regarding this concern, but the company redirected inquiries back to GameStop’s earlier statements.

Nintendo Switch 2 System and Accessories Gallery

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