Discover the power of the "My o2" app, your go-to solution for managing your mobile services with ease. Whether you're on a prepaid or term contract, the multiple award-winning Mein o2 app brings the most essential services and benefits right to your fingertips, anytime, anywhere. For our business customers, the o2 Business App is tailored to meet your specific needs.
The Mein o2 app is packed with features designed to enhance your user experience:
FOR CONTRACT CUSTOMERS
- Check Consumption: Monitor your data usage at home and abroad, as well as your telephony and SMS outside of flat rates. You can even add this as a home widget for quick access.
- Tariff Details: View your current tariff details and easily book additional tariff options to suit your needs.
- Customer Data: Update your personal information conveniently while on the move.
- Invoices and Itemized Bills: Access your invoices and detailed billing statements (EVN) at any time.
- SIM & Contract Services: Manage services like number portability, order and activate eSIM, and handle third-party services with ease.
- Network Check: Perform a live check of the o2 network and submit fault reports if needed.
- Loyalty Benefits: Enjoy new customer benefits every month through our Priority loyalty program.
FOR PREPAID CUSTOMERS
- Data & Units: Keep track of your used data volume and units (minutes & SMS).
- Credit Management: View your current credit balance and top up easily whenever you need to.
- Tariff Changes: Switch tariffs or book additional options to fit your usage patterns.
- Customer Data: Update your personal information on the go.
- Network Check: Conduct a live check of the o2 network to ensure optimal service.
FOR MY HANDY CUSTOMERS
- Contract Information: Get detailed information on your My Handy contract.
- Digital Invoices: Access a digital version of your invoice for easy reference.
- Installment Plan: Gain insights into your installment plan and manage your payments.
- Early Payment: Take advantage of early payment options to save on interest.
PLEASE NOTE
The Mein o2 app is designed for o2 private customers. Business customers should use the »o2 Business App« for their needs. Please be aware that Alice Mobile connections and services from third-party providers are not supported within the Mein o2 app.
LIABILITY/REQUIREMENTS
Please note that this app relies on the online services provided by Telefónica Germany. While we strive for constant availability, we cannot guarantee uninterrupted service. To use the Mein o2 app, you will need an account at o2online.de.
