Airtel Tribe is your one-stop shop for all retailers, designed to streamline both customer service and personal account management with Airtel. With the Retailer Tribe App, retailers can effortlessly handle a wide range of customer services. From new customer registration and editing existing registrations to facilitating SIM SWAP, Mobile Number Portability (MNP), airtime/bundle purchases, AM cash in/out, bill payments, and EVD/AM transfers for fellow retailers, the app simplifies every aspect of customer interaction.
Moreover, the app empowers retailers to manage their own Airtel account with ease. It offers functionalities such as viewing and editing profiles, managing stock requests, updates, and purchases, checking sales hierarchies, resetting AM/EVD pins, unlocking accounts, applying for agent loans, and conducting banking services directly from their account. Retailers can also review their transaction history, track commissions earned, and monitor their performance with Airtel services. The application facilitates self-service and service requests to Airtel, and includes features for listing key notes on training, conducting surveys, and managing digital notices for retailers.
Designed to support Airtel Africa operations, the Airtel Tribe App is available in both English and French, ensuring accessibility for a diverse user base. The simplicity of the app is crucial for enhancing business productivity among retailers.
What's New in the Latest Version 2.28.0
Last updated on Oct 9, 2024
Minor bug fixes and improvements. Install or update to the newest version to check it out!
